Visa Force Post Transactions Mandate

What is the VISA Mandate?

Effective January 26, 2019: To mitigate potential risk caused through fraudulent use of force post transactions (a.k.a. force sale, force capture, or offline transactions), Visa implemented a mandate requiring all acquirers (such as Paya), and third-party agents to set risk controls to restrict the ability to submit force post transactions.

Acquirers that fail to comply with this requirement may be subject to non-compliance assessments.

What Does this mean for you?

In an effort to accommodate our merchants, Paya suggests submitting a request to our Risk Management department at Risk@paya.com prior to processing a force transaction. Please include details of the transaction, including an invoice if applicable. You will receive a response during business hours, 8 am - 5 pm Monday - Friday.

Please see this article for more information about force transactions in the Virtual Terminal