Forgot Username: This site is currently undergoing a redesign

Last Updated: December 11, 2020

What's in this article?

This site is currently undergoing a redesign and therefore some features are not functioning. We apologize for the inconvenience.

Here are some helpful tips to get assistance from our support team during our redesign:

  • If you would like to open a support ticket; please email support@paya.com. We will be in contact with you shortly.
     
  • If you would like to follow up on an open ticket; please reply to the last email update you received from us. Your ticket number will be in the subject line and the sender will be ticketreply@paya.com.
     
  • If you would like to review one of the many helpful articles in our Knowledgebase; please return to https://support.paya.com and begin browsing. Our content is available to view without signing in to the site.
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