INTERNAL: Processing Level III transactions through Sage software products

Last Updated: December 11, 2020

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INTERNAL: Processing Level III transactions through Sage software products

Description

Is it possible to process Level III transactions through Sage software products?

Resolution

Level III processing has been implemented in Sage 100 ERP, versions 2013-2106.  Version 2013 requires update 6, and version 2014 requires update 2.  This applies only to our US merchants on the TSYS (Vital) front ends.

To update, merchants can log into the Sage Customer Portal, select the appropriate product, then select “Downloads and Updates.”  A subscription to Sage Billing & Payments may be required in order to take advantage of Level 3 processing.

Adding Level 3 to a New Account:

Going forward, the Sage 100 part in UNO will board gateways with the Vital Retail/MOTO/eCommerce PCL3.2 front ends.  Therefore, all new accounts will have the back-end capability to handle Level 3 transactions.

If for any reason the wrong part is added to a new account, add the correct part in UNO, change the partition in VT Admin Tool to the appropriate partition, and change the Bankcard front end to PCL3.2. *Remember that you must have an empty batch before changing the front end.

Adding Level 3 to an Existing Account:

If you receive a request to add Level 3 processing to an existing Sage 100 merchant account, simply change the Bankcard front end to PCL3.2. *Remember that you must have an empty batch before changing the front end.

Helpful links for merchants:

Level 3 Processing Activation in Sage 100 ERP

Level 3 Processing Activation in the Sage Data Cloud

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