INTERNAL: How to enable Emails for EFT Rejects or Repayments in Enterprise ACH

INTERNAL: How to enable Emails for EFT Rejects or Repayments in Enterprise ACH?

Description

INTERNAL: How do I enable Emails for EFT Rejects or Repayments in Enterprise ACH?

Resolution

To enable the ability for a merchant to receive ACH Reject/Repayment emails, please follow the steps below:

• Locate the account in Enterprise ACH.
• Once you locate the account, click Profile.
• From Profile page enable "Email" check box under reporting option and then click Authenticate for updates.
• It requires user to enter a password to update the settings. (If you don't know the password, please see a senior rep or supervisor)

If you have any questions or require additional information, please submit a ticket and we will be in touch with you shortly.