INTERNAL: How to cancel a duplicate file (Transaction) in Enterprise-ACH

Duplicate files (transaction) can be cancelled if done the same day it was created and not yet collected.

For merchants with Clearing Bank (DFI): PNC Bank (check merchants originator ID in Enterprise -ACH ) should be done by 10:00 a. m. on that same day. 

For Clearing Bank (DFI):Bank of America it should be done by 2:00 p.m. Please submit a SNAP ticket to IT (Data Services) and provide them the File ID #.