INTERNAL: How to drop an ACH batch

INTERNAL: Dropping an ACH batch

Description

How do I get an ACH batch dropped?

Resolution

To get an ACH batch dropped,  follow the steps below

1. Once the file shows up in Enterprise, submit a SNAP ticket directed to Reena Pandey (Reena.Pandey@sage.com) in IT. The SNAP ticket needs to have the file name but also the entire line item from Enterprise

2 . Email Edgar Leviste the SNAP Inc. #.

**Please note: Requests must be submitted by 1:30pm EST and typically take about 30 min**