Donate Now: Recurring donation automatically setup when using the Donate Now recurring option

Donate Now: Recurring donation automatically setup when using the Donate Now recurring option

Description

Can a recurring donation be setup automatically when a donor uses the Donate Now form recurring option?

Resolution

Recurring donors will not be set up automatically. If enabled, the merchant will be notified of their donor's preference in the Donation Summary Email. A report can be generated by selecting Donate Now > Donors menu and entering a date range. The "Recurring" link on the Donors report can be used to set them up quickly and easily. For assistance creating recurring customers, please see the following setup guides:

Setting Up Recurring Payments (Old Virtual Terminal)

Setting Up Recurring Payments (Sage Exchange Management System)

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