Support Numbers for Voice Authorizations

Last Updated: December 11, 2020

What's in this article?

Product
All Merchant Accounts

Description
Who do I contact to get a Voice Authorization?

Resolution
Voice authorizations are transactions authorized via telephone by a live operator, or automated response unit. Voice-approved transactions must be forced into a batch and settled through a point-of-sale device, application, or gateway. 

Paya - Voice Authorization Phone Numbers: 

  • U.S. Merchants - (800) 291-4840
  • Canada Merchants - (800) 265-5158
  • U.S. First Data Merchants - (800) 228-1122

Important: Voice-approved transactions must be forced into a batch and settled through a point-of-sale device, application, or gateway.

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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