How do I find a receipt in the Virtual Terminal?
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Description
How do I find a receipt in the Virtual Terminal?
Resolution
The Virtual Terminal can generate a receipt for any transaction stored in history.
To find a receipt, the first thing to do is find the transaction. To locate a transaction, use the Quick Actions search on the left-hand side of the page. Alternatively, you'll find more search options in the Reporting menu, under Transaction Search.
After finding the transaction for which you want a receipt, select View in the Options column:
(If you do not see the Options column, please try adjusting your browser's zoom settings by holding CTRL and pressing the plus/+ or minus/- keys.)
Scroll down to the Order Information section to find a View Receipt link, which will open your receipt in a new browser tab:
You can customize your receipts from the Configuration menu, under Receipt. Receipts can be customized retroactively; ie, you can change a receipt even for transactions that you've already run.
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